Shipping policy

les orêves partners with manufacturers and merchants worldwide in order to provide you unique pieces for the best prices. This means that your order is shipped from Europe or global areas such US, Thailand, China, India, Turkey via their local postal services.



les orêves is responsible for processing your orders with the greatest care. The articles will be delivered to the indicated address given by you. les orêves is responsible to dispatch accepted orders as soon as possible.


Delivery times and delays

The delivery times indicated on our site are approximate and there is no right to compensation if the delivery takes longer than indicated. Please wait patiently for your order to arrive or get in touch with our customer service.

Estimated shipping times

  • Canada : 2 - 3 weeks
  • North America : 2 - 3 weeks
  • Europe : 1 - 2 weeks
  • Australia, New Zealand and Oceania : 2 - 3 weeks


Error in delivery

Please get in touch with our customer service, if the article is damaged or you received the wrong article. les orêves will take care of that by either exchanging the product or refunding you the purchase price plus delivery costs.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.